INTEGRIS Health Edmond: Emergency Room

Kiani

I came here January 23 2025 experiencing a placental abruption. I walked into the ER letting the receptionist with brown hair, a short cut, and wears glasses, know that I am pregnant, bleeding, and was told to come to the hospital and instead of getting me some help, asking for a nurse or even offering a wheel chair she told me to go to the fourth floor and that the elevators were around the corner. My Pants were literally saturated in blood. Most insensitive thing I have ever experienced and I will try to escalate this further. On top of experiencing a traumatic birthing experience due to complications she was the cherry on top. I will never forget that. How could you see a pregnant woman in distress bleeding and not get help?! She shouldn’t be working there

Segie

No nurse and patient interactions. We saw 4 nurses but all they did was collect data and put iv, draw blood and discharge my son. They appear very cold with a flat affect. I felt that they didn't care what we have to say about his symptoms. They placed a monitor for observation but no nurse came to check on him when the alarm goes off with abnormal blood pressure valve, abnormal oxygenation and abnormal respiration. When my son vomited I was looking for a tissue and i was told to open the nurse server get it. It is hard to say if they were busy because when i went out of the room to ask for help a lot of people with uniform are sitting at the nurse station as well as the 4 nurses who came to the room to admit him. We were appropriately groomed and well mannered people not demanding or rude. But one thing, my son was cough and vomiting some. I took care of him they didn't have to do any thing to clean after him. They might be afraid not catch a flue or something but the hospital should provide mask and gown. None of the nurses were wearing mask if they were afraid of exposure. I also want to mention the good part. When we arrive we were the only people in the waiting room and admitted right away. I want to thank the Nurse practitioner and a very professional and caring x-ray technician. Please help your nursing team to have some compassion for the sick.

Damascus Williams

ER staff is great!!! Doctor's saved my life in 2021 when I found out the hard way; that I was allergic to peanuts and most nuts.

Kasie King

If I could give this place a zero I would. I went to this ER because of chest pain and I was lightheaded and disoriented. I also told them I have been having random nerve pain. They dismissed me and talked over me to tell me it was muscle cramps and I'm just dehydrated. They didn't even put an IV in me until after an hour of being in the room. Once I was all hooked up the nurse wanted a urine sample and I asked if she can unhook me then so I can go to the bathroom she then got upset and said "I just got you all set" was she going to put a catheter in me? I have no idea. After all of this I told them I want to go home, once i did I then checked my record summary and the Dr put that I was having "muscle cramps" and had a headache with chest pain. I never once stated I had a headache.Then he stated that they checked me physically as in my stomach was soft and flat and that my bowel sounds were normal among other things they said they check and did not. I'm going to my primary soon and will have to explain all of the notes they put were incorrect. This place never listens to me or takes my pain seriously. I honestly thought it was illegal to put false information in a medical record. I will definitely be getting this fixed.

Mo

Cecile Hester

Very disappointed in the emergency room experience at Integris. I went there last night with a snake bite that caused excruciating pain and swelling on my foot. They were very blasé about it as if it were a bee sting. Didn't even give me anything decent for the pain except a Motrin pill which didn't help and then was discharged and told to follow up with my PCP. Today my foot is even more swollen and I spent last night vomiting and with diarrhea. I'm still in a lot of pain and this pathetic ER visit will cost me several hundred dollars and that is with insurance. Next time I have an emergency I will make sure to avoid this place. Not a caring environment at all.

Talon An

Ive held back for awhile assuming it’s just my bad luck with INTEGRIS staff but this week has been the last straw. I know now how INTEGRIS is obtaining a bad reputation. Especially after going to another facility where they are actually kind and professional. This ER at INTEGRIS specifically is unbelievably rude and so misinformed on their training. They don’t care to ask for information before trying to shut you up. They are aggressive when attending patients. I was in so much pain for me to have to deal with sarcastic remarks. Horrible attitudes. No manners. And the lack of medical education. I will never be attending INTEGRIS again I don’t care if it’s the nearest ER to me I’ll travel somewhere else because I can’t understand why Dr. Bret , registration , nurses , & receptionist are all so aggressive.

Richie Brothers

Horrible horrible experience. Took my significant other to the ER because of how much pain she was in from a popping sound she felt on her right side. Took her here and they said nothing was wrong sent us on our way. She followed up with her primary doctor only to find out that her white blood cell count was high and that she has a cyst on her ovaries right along with spots on her lungs. So I DO NOT RECOMMEND ANYONE TO GO HERE IF YOU’RE IN PAIN.